PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
Pricing policy:
- Prices are subject to change without prior notice.
- Book and gift items are listed and invoiced at a recommended retail selling price.
Discounts:
- General Retail: Books/Gifts - 35%
- Churches: Books/Gifts - 15%
First-time customers:
- A pro forma account will be opened for our new customers.
- Kindly note that the minimum order value for orders is R500 after discount, VAT excluded.
- Orders must be paid in advance, and the proof of payment, with the quotation number as a reference, must be emailed to our finance department.
Conferences and trade shows:
- Special offers extended at these events will only apply to orders taken at the event.
Credit terms and payment:
- Accounts will be opened for successful applicants.
- Credit limits will be set and reviewed regularly.
- Terms of payment are strictly thirty (30) days.
Payments:
- Overdue accounts will accrue a monthly service charge of 2%.
- Proof of payment must be emailed to our finance department with the invoice number as a reference.
Accounts department:
- Accounts: 016 440 7052
- Email: belinda.redinger@christianart.co.za
Delivery and shipping:
Neighbouring countries:
- Freight charges in excess of 4% of the nett invoice value will be charged to the customer’s account on a separate invoice.
- Please allow 10–14 working days from invoicing for delivery to neighbouring countries.
South Africa:
- Free freight for orders within South Africa.
- Please allow 3 working days from invoicing for delivery to main centres under normal conditions.
- Please allow 5–7 working days from invoicing for delivery to the rest of the country under normal conditions.
- Orders below R500, after discount, VAT excluded, will attract a R100 minimum order charge.
- Back orders that formed part of an order larger than R500 after discount, VAT excluded, will be exempt from the minimum order charge.
Returns:
- Returns will not be accepted without prior authorisation.
- All returns will be subject to a 20% invoice value re-handling charge (except for products with manufacturing or publisher defects).
- Returns must be clean, free of marks or labels, and in a saleable condition.
Claims:
- Claims must be made within seven (7) days from receipt of the order.
Street address:
CHRISTIAN ART
20 Smuts Avenue, Vereeniging
Gauteng, SOUTH AFRICA
Postal address:
PO Box 1599
VEREENIGING
1930
Contact numbers:
- Telephone: 016 440 7000
- Fax: 016 421 1748
- International Telephone: +27 16 440 7000
- International Fax: +27 16 421 1748
- Toll-free Fax: 0800 111 603, 0800 003 403, 0860 547 0870
Email:
- Orders: sales@christianart.co.za
- Enquiries: enquiries@christianart.co.za
Customer service:
- Switchboard: 016 440 7000
- Toll-free: 0800 003 399, 0800 003 400, 0800 003 401, 0800 003 402
Ordering information:
Please supply this information to our sales staff when ordering:
- Trading name of your company and account number.
- Your purchase order number and name as references.
- Title or item number and quantity of each product you require.
Business hours:
- Monday to Thursday: 08:00 – 17:00
- Friday: 09:00 – 16:30