Terms & Conditions

PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

Pricing policy:

  • Prices are subject to change without prior notice.
  • Book and gift items are listed and invoiced at a recommended retail selling price.

Discounts:

  • General Retail: Books/Gifts - 35%
  • Churches: Books/Gifts - 15%

First-time customers:

  • A pro forma account will be opened for our new customers.
  • Kindly note that the minimum order value for orders is R500 after discount, VAT excluded.
  • Orders must be paid in advance, and the proof of payment, with the quotation number as a reference, must be emailed to our finance department.

Conferences and trade shows:

  • Special offers extended at these events will only apply to orders taken at the event.

Credit terms and payment:

  • Accounts will be opened for successful applicants.
  • Credit limits will be set and reviewed regularly.
  • Terms of payment are strictly thirty (30) days.

Payments:

  • Overdue accounts will accrue a monthly service charge of 2%.
  • Proof of payment must be emailed to our finance department with the invoice number as a reference.

Accounts department:

Delivery and shipping:
Neighbouring countries:

  • Freight charges in excess of 4% of the nett invoice value will be charged to the customer’s account on a separate invoice.
  • Please allow 10–14 working days from invoicing for delivery to neighbouring countries.

South Africa:

  • Free freight for orders within South Africa.
  • Please allow 3 working days from invoicing for delivery to main centres under normal conditions.
  • Please allow 5–7 working days from invoicing for delivery to the rest of the country under normal conditions.
  • Orders below R500, after discount, VAT excluded, will attract a R100 minimum order charge.
  • Back orders that formed part of an order larger than R500 after discount, VAT excluded, will be exempt from the minimum order charge.

Returns:

  • Returns will not be accepted without prior authorisation.
  • All returns will be subject to a 20% invoice value re-handling charge (except for products with manufacturing or publisher defects).
  • Returns must be clean, free of marks or labels, and in a saleable condition.

Claims:

  • Claims must be made within seven (7) days from receipt of the order.

Street address:
CHRISTIAN ART
20 Smuts Avenue, Vereeniging
Gauteng, SOUTH AFRICA

Postal address:
PO Box 1599
VEREENIGING
1930

Contact numbers:

  • Telephone: 016 440 7000
  • Fax: 016 421 1748
  • International Telephone: +27 16 440 7000
  • International Fax: +27 16 421 1748
  • Toll-free Fax: 0800 111 603, 0800 003 403, 0860 547 0870

Email:

Customer service:

  • Switchboard: 016 440 7000
  • Toll-free: 0800 003 399, 0800 003 400, 0800 003 401, 0800 003 402

Ordering information:
Please supply this information to our sales staff when ordering:

  1. Trading name of your company and account number.
  2. Your purchase order number and name as references.
  3. Title or item number and quantity of each product you require.

Business hours:

  • Monday to Thursday: 08:00 – 17:00
  • Friday: 09:00 – 16:30